HELP & FAQ

All custom personalized pieces are made-to-order and final sale. The order cannot be cancelled or altered after submitted, and it cannot be returned. You will be charged at the time the order is placed. Production times vary from 2-3 weeks; you can find an item's production time on its product page. If you have questions about your custom piece, please email: info@alchemyworldwide.com
What about personalized orders?
Please allow additional time for all personalized items to ship. We need time to create the pieces since they’re being made especially for you and require a bit more time in production. You can find the specific production timelines for all made-to-order items located in the product details for each piece.
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